![]() ![]() Online Archive not displaying the expected folders or showing data from the primary mailbox instead when accessing the Online Archive folders. When attempting to select a shared Calendar, you receive the error, "The set of folders cannot be opened" and the Calendar isn't selected. You do not have the permission to send the message on behalf of the specified user." You may receive non-delivery reports (NDRs), including when responding to a meeting invite. You may encounter any of the symptoms individually or in combination with the other symptoms. You will see these errors in the Sync Issue Synchronization Log:Īdditional symptoms have been attributed to this issue. ![]() In addition, you can confirm this is the issue by looking at the Sync Issues folder of the primary Exchange account in the Outlook profile. Shared mailboxes stop updating automatically. The shared mailbox status in the bottom bar in Outlook Desktop will show “Updating this folder”. ![]()
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